Question 1

How to buy from the online store?

Accepted Answer

It's easy, just add all the products you want to the cart. Then fill in your personal details and address. Finally, complete the purchase by informing the payment method.

Question 2

When my order will be shipped?

Accepted Answer

The delivery time will be counted after confirmation of your registration data and payment, always starting on the business day following payment confirmation.
From confirmation, we have 2 business days to process it.

Question 3

Can I choose the delivery address outside Brazil?

Accepted Answer

Unfortunately we don't have that option yet.

Question 4

I made an online purchase, can I pick it up in a physical store to avoid paying shipping?

Accepted Answer

No. All of our orders placed in the online store are exclusively shipped. The stock at points of sale is different from the stock in the online store.

Question 5

What payment methods are accepted?

Accepted Answer

You can make payment using credit cards - Visa, Mastercard, Diners, Elo, American Express - Boleto Bancário and PIX.
Once your purchase has been completed, payment and installment options cannot be changed.

FAQ